Instructions to use Hardware VoIP Devices: Mutualphone supports various SIP IP Phones and Devices such as Cisco ATA 186/188, Grandstream, Sipura, Linksys, and many others.   Cisco ATA-186 Grandstream GXP-2000 Sipura SPA-2000 Linksys PAP2-NA

Setting examples :                                                                                                                                  

1  Test Account   2  X-pro         3 Cisco ATA186     4 Grandstream     5  PcPhoneline    6 Window Messenger:       

7 Asterisk PBX *    8 Sipura1000/2000/3000  9 . Linksys PAP2     10  Teliann   11  Quintum  12 Softphone  13 Welltech

 Troubleshooting Procedure for customers:

1.  After login ,  Please dial  American weather line 0014163503000 to Check your call can go through successfully.

2  If it fails ( or you get 404 error) ,  check your account balance  firstly ( dial 00114) , Check Balance/ Call History at http://mutualphone.winradius.net/ , make sure it has not run out.   check the codec of your gateway/Softphone is set to G.729/G729a.  X-lite doesn't has G.729 Codec, will not work.

3  Contact  support   for  more information 

4 Online Balance/ Call History at  http://mutualphone.winradius.net/

 5  We supports any SIP compatible  gateway/Device such as  Quintum, Asterisk soft PBX ,Cisco 5300/5350/5400/ATA186 ,Sipura, Grandstream, Antek,   Welltech, Pcphoneline....  ( For H323, it is available to our resellers)

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